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Cobham - Surrey - Hot Tub Repairs & Servicing

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SR0181
Price to buy in points:3126 points
£12500
(£10417 Ex. VAT)

**All completed service & repair customers get a discount on all future chemicals, filters & accessories!**

The price shown above is for booking a repair call out to Cobham - Surrey which includes 1/2 hrs labour on site. For booking hot tub & swim spa servicing see pricing options.

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Why Choose us

 

  • Fast UK & EU Delivery
  • Free UK Next Day Delivery, Spend £100
  • Free Technical Support
  • A Family Run Business Who Cares
  • 5 Star Rating on Trust Pilot
  • 1 Year Manufacturers Warranty
  • No Quibble Returns Policy
  • 25 Years of Unrivaled Parts Knowledge

Cobham, Surrey - Hot Tub Repairs & Servicing

We offer breakdown repairs, servicing & winterisation for all spa brands and models of hot tubs & swim spas in Cobham, Surrey and the local surrounding areas.

 

Our Experience

Our engineers have previously worked for some well-known spa brands in the industry and have a long background in the manufacturing of American and Chinese hot tubs and spas. Individually gaining over 25 years of in-depth knowledge in the construction, repairs, maintenance and parts of many different spa brands. With this experience, we can guarantee that if your hot tub has broken down we can get it back up and running quickly and efficiently. 

Why Choose Us? 

Unlike other repair companies we are a main supplier in the UK for replacement hot tub parts and accessories so when your spa breaks down and needs replacement parts, we can offer these to you at a very competitive and affordable price. The other reason to choose us is we are very experienced in our trade, we know what we are looking at and this inevitably saves you money. There is nothing worse than paying a company to send an engineer out to look at your hot tub and scratch their head for an hour which you are being charged for. We see this all the time and we are constantly called out to rectify works carried out by other companies. Once you choose us you will always be with us!

 


Repair Call Out

Our repair call-out fee pays for one of our engineers to travel to your home in or near Cobham, Surrey and covers you for 1/2 hour of labour on-site to identify the fault and possibly repair it within the time. As you may be aware some repairs can take longer than the 1/2 hour covered in the call-out fee and so we charge a very affordable £40.00 inc VAT per half hour for the extra time needed on site.


Once we have identified the problem with your hot tub we will clearly explain the fault to you in full detail, notifying you of the price to complete the repair. We will not carry out any work to your spa or charge you any extras until you have agreed to the price and the work to be undertaken.


The prices stated are labour only, replacement parts and any extras are charged separately on-site. All payments for parts and extras are taken on-site either by cash or by credit/debit card. Unfortunately, we do not accept cheques or American Express as a form of payment.

Booking A Repair Call Out

You can either book a hot tub repair by clicking the 'buy it now' button above or by calling our office. If you have decided to make your purchase online we will contact you within 48 hours to book your appointment for a time and date that suits you.


Full Annual Servicing

The price listed is to have your hot tub, spa or swim spa fully serviced in or near Cobham, Surrey by one of our experienced hot tub engineers. We offer one top-level servicing package which includes all of the features of our competitor's premium grade services, in most cases charged lower than their economy grade service. Our servicing is charged at a flat rate for your location.

Full Servicing Package - What's Included?

  • Full electrical component check i.e Water Pumps, Air Blower, Heater, Ozone & Control System.
  • Plumbing & Insulation check, to identify possible plumbing leaks or missing/damaged insulation from pests.
  • Remove biofilm, grime & gunk by using a commercial-grade flushing treatment.
  • Drain spa down, wipe clean acrylic shell.
  • Vacuum inside the spas cabinet and vacuum water from jets and acrylic surfaces.
  • Clean cover vinyl and spray with commercial grade vinyl protectant.
  • Wipe down cabinet skirt where accessible.
  • Refill the hot tub with water.
  • Switch power back on with any airlocks removed and completion tested.
  • Add your sanitising chemicals to spa water and balance.
  • Filters de-greased, cleaned & fitted.
  • Remove jets & clean them for optimal performance.
  • Ensure all nuts & unions are tight.
  • Check all seals and gaskets and replace them if necessary (A pump seal would be charged separately).


We will also advise you if any components of your spa need to be replaced or repaired. All additional repair parts are charged separately and additional labour is charged at £40.00 inc VAT per half hour. These additional items can be paid on-site either by credit/debit card or cash, sorry we do not accept cheques or American Express as a form of payment.

Booking A Service

You can either book a hot tub service by clicking the 'buy it now' button above or by calling our office. If you have decided to make your purchase online we will contact you within 48 hours to book your appointment for a time and date that suits you.


Winterisation

The price listed is to have your hot tub, spa or swim spa fully cleaned and winterised in or near Cobham, Surrey by one of our experienced hot tub engineers. 

Winterisation Package - What's Included?

  • Full electrical component check i.e Water Pumps, Air Blower, Heater, Ozone & Control System.
  • Plumbing & Insulation check, to identify possible plumbing leaks or missing/damaged insulation from pests.
  • Remove biofilm, grime & gunk by using a commercial-grade flushing treatment.
  • Drain spa down, wipe clean & dry.
  • Vacuum inside the spas cabinet and vacuum water from jets and acrylic surfaces.
  • Loosen & remove pump and heater plumbing unions, and vacuum out any excess water from pumps and internal pipe work.
  • Clean cover vinyl and spray with commercial grade vinyl protectant.
  • Wipe down cabinet skirt where accessible.
  • Filters de-greased, cleaned & removed to be dry stored by yourself.
  • Remove jets & clean them for optimal performance, the refit.
  • Leave the spa to be recommissioned easily when you are ready.


Preparing For A Visit

  • Please make sure you have your spa or hot tub filled with water before our arrival, this saves extra time spent on-site to fill it and inevitably saves you money on additional labour costs. If you have a major leak then we understand this is not possible and so just notify one of our team that call you when arranging your appointment or leave in the order notes.
  • Please make sure we have full access to your spas inspection panels this, for instance, means any decking surrounding the spa or hot tub must be removed leaving us with a suitable area to work in prior to the visit. If we are called out suitable access is not provided you may be charged for a revisit.

Kind Reminder

If no one is available at your residence when we come to your appointment, you will, unfortunately, have to re-book and a secondary call-out fee will be charged. However, we will wait around for a short period of time. If you need to cancel or change your appointment, please give us 24 hours' notice.

 

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