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Contact us



Hot Tub Parts Superstore
16 Buckley Place
Crawley Down
West Sussex
RH10 4JG
United Kingdom
Phone number:
+44 (0)1342 776401
Opening Times:
Monday to Friday
10 am to 4 pm
Currently Closed
Leave us a message

We are an online-only business so we don't have a storefront or trade counter to offer customers a personal collection of any parts, this helps us provide the cheapest online prices possible. We do however offer very fast shipping options for the UK and European customers. If you would like to find out about an order you have placed or would like more information about any of our products then you can either contact us by phone, email or by filling out the form below.

Parts identification: If you are unsure of exactly which part(s) you need then we have found over the last 20 years that the quickest way is to email us images of the part(s) needed with your initial message or directly by email. This can save time on the phone and we may end up asking for images anyway, we will 9 times out of 10 recognize and identify the part(s) needed and provide links to the products on our website so you can pay for your order quickly online.

Time for us to respond: We are a small family business that cares about every email or message that is sent to us. We will often reply very quickly during our opening hours but in some cases depending on how busy we are we will near on always contact you within 24 hours. Emails sent over the weekend will in most cases be replied to on Mondays.