Hazlemere - Buckinghamshire - Hot Tub Repairs & Servicing

Hazlemere_Buckinghamshire_Hot_Tub_Repairs_&_Servicing

Now at

£95.00

(Including VAT)

Buy now to book a engineer

 

Service Options

Hazlemere - Buckinghamshire - Hot Tub Repairs & Servicing


We offer breakdown repairs and servicing for all makes and models of hot tubs and spas in Hazlemere - Buckinghamshire and the surrounding areas.


 

Our Experience


Our engineers have previously worked for some well known spa brands in the industry and have a long background in the manufacture of American and Chinese hot tubs and spas. Individually gaining over 10 years of in-depth knowledge in the construction, repairs, maintenance and parts of many different spa brands. With this experience we can guarantee that if your hot tub has broken down we can get it back up and running quickly and efficiently. 



Why Choose Us? 


Unlike other repair companies we are a main supplier in the UK for replacement hot tub parts and accessories so when your spa breaks down and needs replacement parts, we can offer these to you at a very competitive and affordable price. The other reason is our pricing is calculated by distance from our base near Gatwick Airport and we will travel up to a 2 hour distance, this allows us to be very affordable for local customers who need a repair call out or would like to have their spa serviced. Anybody outside of our service area, please call us to make arrangements.


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Repair Call Out  - £95 inc VAT


This repair call out fee pays for one of our engineers to travel to your home in or near Hazlemere - Buckinghamshire and covers you for half hour of labour on site to identify the fault and possibly repair within the time. As you may be aware some repairs can take longer than the half hour covered in the call out fee and so we charge a very affordable £32.00 inc VAT per half hour for the extra time needed on site.


Once we have identified the problem with your hot tub we will clearly explain the fault to you in full detail, notifying you of the price to complete the repair. We will not carry out any work to your spa or charge you any extras until you have agreed to the price and the work to be undertaken.


The prices stated are labour only, replacement parts and any extras are charged seperately on site. All payments for parts and extras are taken on site either by cash or by credit/debit card. Unfortunately we do not accept cheques as form of payment.



Booking A Repair Call Out


You can either book a hot tub repair by clicking the 'buy it now' button above or by calling our office on 01342 717982. If you have decided to make your purchase online we will contact you within 24 hours to book your appointment for a time and date that suits you.


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Hot Tub Annual Servicing - £295 inc VAT - (No Hidden Costs!)


The price stated above is to have your hot tub or spa fully serviced in or near Hazlemere - Buckinghamshire, by one of our experienced hot tub engineers. We offer one top level servicing package which includes all of the features of our competitors premium grade services, in most cases charged lower than their economy grade service. Our servicing is charged at a flat rate for your location and we spend 4 hours with your hot tub on the day.



Booking A Service


You can either book a hot tub service by clicking the 'buy it now' button above or by calling our office on 01342717982. If you have decided to make your purchase online we will contact you within 24 hours to book your appointment for a time and date that suits you.



Servicing Package - What's Included


~ Full electrical component check i.e Water Pumps, Air Blower, Heater, Ozone & Control System.

~ Plumbing & Insulation check, to identify possible plumbing leaks or missing/damaged insulation from pests.

~ Remove biofilm, grime & gunk by using a commercial grade flushing treatment.

~ Drain spa down, wipe clean acrylic shell.

~ Vacuum inside the spas cabinet and vacuum water from jets and acrylic surface.

~ Clean cover vinyl and spray with commercial grade vinyl protectant.

~ Wipe down cabinet skirt where accessable.

~ Refill hot tub with water.

~ Switch power back on with any air locks removed and completion tested.

~ Add your sanitiser chemicals to spa water and balance.

~ Filters de-greased, cleaned & fitted.

~ Remove Jets & clean for optimal performance.

~ Ensure all nuts & unions are tight.

~ Check all seals and Gaskets and replace in neccesary (Pump seal would be charged separately).



We complete a full report during your spas service which you will get given a copy. We will also advise you if any components of your spa need to be replaced or repaired. All additional repair parts are charged seperately and additional labour charged at £32.00 inc VAT per half hour. These additional items can be paid on site either by credit/debit card or cash, sorry we do not accept cheques as form of payment.


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Preparing For A Visit


~ Please make sure you have your spa or hot tub filled with water before our arrival, this saves extra time spent on site to fill it and inevitably save you money on additional labour costs. If you have a major leak then we understand this is not possible and so just notify one of our team that call you when arranging your appointment.


~ Please make sure we have full access of your spas inspection panels, this for instance means any decking surrounding the spa or hot tub must be removed leaving us with a suitable area to work in prior to the visit.



Kind Reminder


If no one is in at your residence when we come to your appointment, you will unfortunatley have to re-book and a secondary call out fee will be charged. However we will wait around for a short period of time. If you need to cancel or change your appointment, please give us 24 hours notice.

 


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Delivery Services & Prices


Here at Hot Tub Parts Superstore we strive to deliver your purchased products quickly, efficiently and safely to your requested delivery address. We currently use a few shipping companies such as DPD, UPS, & DHL to achieve the most cost effective methods for delivering the different types of products that we stock.


All our shipments are tracked and signed for by our designated shipping companies. If you leave us your mobile telephone number at the payment checkout we will pass this on when shipping with DPD. DPD offer a great service and will notify you by text your delivery date along with your hour time slot on the day of delivery.

 

**Please note all delivery costs stated below include VAT**



United Kingdom - Mainland


Delivery to England, Wales & Scotland (Excluding Scottish Highlands & Islands).


Orders values over £100 - Free next working day delivery. (Excludes hot tub covers)

Order values between £0-£100 - £7.95 Next working day delivery.


Next day delivery before 10:30 am - £16.80

Saturday AM delivery - £16.80


Spa and hot tub covers are freight delivered to UK Mainland only at a cost of £20 inc VAT due to size and weight. Saturday AM delivery options are also available to UK customers at £48 inc VAT. Customers requiring delivery of a spa cover outside UK Mainland please contact us for a shipping quote.

 

Scottish Highlands & Islands


Delivery to the Scottish Highlands & Islands (Up to 20 kgs), Prices are doubled when over 20 kgs.

DPD 2-5 Days - £24.00

Parcel Force Express 48 - £19.20

 

Northern Ireland


Delivery to Northern Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs.

DPD 2-3 days - £16.80

Parcel Force Express 24, 1-2 Days - £26.40

 

Republic Of Ireland

 

Delivery to the Republic of Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs.

DPD 2-3 days - £18.00

 

Isle of Man & Isle of Scilly


Delivery to the Isle of Man (Up to 20 kgs), Prices are doubled when over 20 kgs.

DPD 2-3 days - £25.20

Parcel Force Express 24, 1-2 days - £26.40


Jersey & Guernsey


Delivery to Jersey & Guernsey (Up to 20 kgs), Prices are doubled when over 20 kgs.

Standard delivery 2-5 days - £15.60

DPD 2-3 days - £25.20

Parcel Force Euro 2-3 days - £18.00


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Europe Zone 1 


Delivery to Belgium, France, Germany, Luxembourg, Netherlands. 

Standard Euro Delivery 2-3 days - £15.00 (upto 20kgs) Price doubles when over 20 kgs.

 

Europe Zone 2

 

Delivery to Austria & Denmark. 

DPD Classic 3-4 days - £20.40 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 3 


Delivery to Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden.

DPD Classic 4-6 days - £33.00 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 4


Delivery to Bulgaria, Greece, Latvia, Lithuania, Romania.

DPD Classic 4-9 days - £44.40 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 5


Delivery to Czech Republic, Slovakia, Spain (Mainland), Italy.

DPD Classic 3-4 days - £25.20 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 6


Delivery to Malta & Russia.

Parcel Force Euro 4-9 days - £86.40 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 7


Delivery to Canary Islands: Gran Canaria, Tenerife, La Palma, Lanzarote, Fuerteventura, La Gomera, El Hierro.

Parcel Force Euro 4-5 days (NO PUMPS) - £52.80 (upto 20kgs), Price doubles when over 20 kgs.

DPD Classic 3-5 days - £92.40 Upto 5kgs, £133.20 (upto 10kgs), £216.00 (upto 20kgs), Doubles over 20kgs.


Europe Zone 8


Delivery to Balearic Islands: Majorca, Minorca, Ibiza, Formentera, Cabrera.

 

DPD Classic 3-4 days - £36.00 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 9


Delivery to Iceland & Serbia.

DPD Classic 4-6 days - £76.80 (upto 20kgs), Price doubles when over 20 kgs.


Europe Zone 10


Delivery to Norway. For us to send to Norway we require your Personal Identification Number (PID).

DPD Classic 4-6 days - £76.80 (upto 20kgs), Price doubles when over 20 kgs.

Parcel Force Euro 4-6 days - £48.00 (NO PUMPS), upto 20kgs. Price doubles when over 20 kgs.


Europe Zone 11


Delivery to Switzerland.

 

DPD Classic 3-4 days - £54.00 (upto 20kgs), Price doubles when over 20 kgs.

Parcel Force Euro 4-6 days - £48.00 (NO PUMPS), upto 20kgs, Price doubles when over 20 kgs.


Europe Zone 12


Delivery to Cyprus.

Parcel Force Global 3-6 days - £98.40 (upto 20kgs), Price doubles when over 20 kgs.


International Zone 13


Delivery to Bahrain, United Arab Emirates, Qatar.

Parcel Force Global 4-9 days (NO PUMPS) - £156.00 (upto 20kgs), Price doubles when over 20 kgs.


 

Worldwide Shipping


We will ship spa parts out to any part of the world, if you have seen a part on our website that you can't source locally we will be more than happy to send it out for you simply give us a call or email us with your delivery address and we will come back to you as quickly as possible with a shipping quote.



Shipping Chemicals & Liquids

 

Due to international chemical handling laws we can only deliver chemicals and liquids to mainland UK.



Out Of Stock Actions


In the unfortunate event of a product that you have ordered being out of stock here is what action is taken.


1/ You will be contacted firstly by phone from the number given on the order or email you if unsuccessful.

2/ If possible, offer you a alternative product that we have in stock.

3/ Alternatives are not always possible so in this case we would either place the item on backorder or offer you a full refund for your purchase.

4/ Refunds can take up to 7 days, backordered items in most cases take as a rule 7-10 days to re-stock.

If an item gets put on backorder from a multiple item order we will give you the following choices.

1/ Refund you for this item and send the remainder of the order out to you, notifying you when it returns to stock so you can purchase it.

2/ Hold the full order and wait for the backordered item to return back into stock, sending you a complete order.


Unfortunately we don't cover double shipping orders, for example send in stock items out and then ship the remaining backordered item when it returns in stock. We are very sorry for any inconvenience caused by this.

 
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