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Our Reviews

Our reviews

Average Star Rating:
5.00 (33 reviews total)
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Can’t thank this company enough. They completely over hauled my hot tub as it’s original parts where no longer available. It’s like I now have a complete new system with colour changing lights. Kyle who came out was so helpful and so knowledgable. Will be using this company now all the time. HIGHLY RECOMMENDED and so quick with replying to e mails and coming out. 5* company. What a pleasure to use such an efficient company
We had a potential control box failure, after contacting Hot Tub Parts, several emails and photos later we identified the unit. They were very helpful, giving us advice along with a speedy delivery. Would definitely recommend.

We would just like to say big thank you, to you and to Kylie for the full service carried out on our spa on Saturday.

As the face to the end customer for you company, he did you proud, he was professionally and very friendly.

I like the way he explained the processes of what he was going to be doing, as well as the long-term benefits.

As an owner of a spa who has a responsibility to family members and friends that use it, I would fully recommend having a regular full service as it gives the you confidence that the spa is safe and in good working order.
Great service
Great service, advice and guidance given.

New Circuit Pump & Circ Pump for Hot Tub
During Covid 19 Lockdown I thought it would be a good time to get the Hot Tub we inherited when we moved in to our house, up and working. I am pretty handy around the house, but have limited knowledge on Hot Tubs, therefore I can only rave about the great service that I got from Mick at Hot Tub Parts Superstore. Mick's knowledge and friendly persona is really refreshing, and he definitely went the extra mile in helping me replace my old circuit board, and then fault find that my Circ Pump was faulty, and also needed replacing. All parts were delivered so quickly and we know have a fully working and very impressive Hot Tub!! Cheers again Mick!!
Absolutely brilliant service and…
Absolutely brilliant service and customer care a rare find in my experience. Brilliant in every aspect
Thank you
We would just like to say big thank you, to you and to Kylie for the full service carried out on our spa on Saturday.

As the face to the end customer for you company, he did you proud, he was professionally and very friendly.

I like the way he explained the processes of what he was going to be doing, as well as the long-term benefits.

As an owner of a spa who has a responsibility to family members and friends that use it, I would fully recommend having a regular full service as it gives the you confidence that the spa is safe and in good working order.
These guys responded to my enquiry out of hours sent the right pump where others have failed , can’t thank them enough for their professional service, brilliant prices and service.
Hot Tub Parts SIMPLY THE BEST
I have had dealings with Hot Tub Parts over the last year, and have found them to be absolutely BRILLIANT in support and delivery. I would recommend them to anyone who has a Hot Tub
Fault identified and repaired - first class service
Would happily recommend
Thank you