Delivery Services & Prices
Here at Hot Tub Parts Superstore we strive to deliver your purchased products quickly, efficiently and safely to your requested delivery address. We currently use a few shipping companies such as DPD, UPS, & DHL to achieve the most cost effective methods for delivering the different types of products that we stock.
All our shipments are tracked and signed for by our designated shipping companies. If you leave us your mobile telephone number at the payment checkout we will pass this on when shipping with DPD. DPD offer a great service and will notify you by text your delivery date along with your hour time slot on the day of delivery.
**Please note all delivery costs stated below include VAT**
United Kingdom - Mainland
Delivery to England, Wales & Scotland (Excluding Scottish Highlands & Islands).
Order values over £100 - Free DPD Next day delivery. (Excludes hot tub covers)
Order values between £0-£100 - £7.80 DPD Next day delivery.
Provide your mobile phone number during checkout and you will receive a text from DPD on the morning of delivery day with your 1-hour delivery slot.
Spa and hot tub covers are freight delivered to UK Mainland only at a cost of £24 inc VAT due to size and weight. Delivery to Northern Ireland and Ireland please contact us for a delivery quote. We no longer ship spa covers to other European destinations.
Scottish Highlands & Islands
Delivery to the Scottish Highlands & Islands (Up to 20 kgs), Prices are doubled when over 20 kgs.
DPD 2-3 Days - £25.62
Northern Ireland
Delivery to Northern Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs.
DPD 2-3 days - £18.00
Republic Of Ireland
Delivery to the Republic of Ireland (Up to 20 kgs), Prices are doubled when over 20 kgs.
DPD 2-3 days - £15.00 ex VAT
Isle of Man, Isle of Scilly, Jersey & Guernsey
Delivery to these UK islands (Up to 20 kgs), Prices are doubled when over 20 kgs.
DPD 2-3 days - £22.42 ex VAT (Jersey & Guernsey)
DPD 2-3 days - £26.90 inc VAT ( Isle of Man & Scilly Isles)
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Europe Zone 1
Delivery to Belgium, France, Germany, Luxembourg, Netherlands.
Standard Euro Delivery 2-3 days - £15.00 ex VAT (upto 20kgs) Price doubles when over 20 kgs.
Europe Zone 2
Delivery to Austria & Denmark.
DPD Classic 3-4 days - £18.15 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 3
Delivery to Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia & Sweden.
DPD Classic 4-6 days - £33.00 (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 4
Delivery to Bulgaria, Greece, Latvia, Lithuania, Romania.
DPD Classic 4-9 days - £38.43 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 5
Delivery to Czech Republic, Slovakia, Spain (Mainland), Italy.
DPD Classic 3-4 days - £22.42 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 6
Delivery to Turkey, Malta & Russia.
Please contact us for a shipping quote.
Europe Zone 7
Delivery to Gibraltar & Canary Islands: Gran Canaria, Tenerife, La Palma, Lanzarote, Fuerteventura, La Gomera, El Hierro.
DPD Classic 4-6 days - £62.03 ex VAT (up to 1kg), each additional thereafter is charged at £14.56 ex VAT per KG. MAX weight 30kgs.
Europe Zone 8
Delivery to Balearic Islands: Majorca, Minorca, Ibiza, Formentera, Cabrera.
DPD Classic 3-4 days - £32.03 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 9
Delivery to Iceland & Serbia.
DPD Classic 4-6 days - £68.32 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 10
Delivery to Norway. For us to send to Norway we require your Personal Identification Number (PID).
DPD Classic 4-6 days - £68.32 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 11
Delivery to Switzerland.
DPD Classic 3-4 days - £48.04 ex VAT (upto 20kgs), Price doubles when over 20 kgs.
Europe Zone 12
Delivery to Cyprus.
DPD Classic 4-6 days - £79.00 ex VAT(upto 5kgs), £117.43 ex VAT (upto 10kgs), £194.29 ex VAT (upto 20kgs).
International Zone 13
Delivery to Bahrain, United Arab Emirates, Qatar.
DPD Air Classic 4-9 days - £122.76 ex VAT (upto 5kgs), £186.81 ex VAT (upto 10kgs), £256.20 ex vAT (upto 15kgs), £320.25 ex VAT (upto 20kgs).
Worldwide Shipping
We will ship spa parts out to any part of the world, if you have seen a part on our website that you can't source locally we will be more than happy to send it out for you simply give us a call or email us with your delivery address and we will come back to you as quickly as possible with a shipping quote.
Shipping Chemicals & Liquids
Due to international chemical handling laws, we can only deliver chemicals and liquids to mainland UK.
Out of Stock Actions
In the unfortunate event of a product that you have ordered being out of stock here is what action is taken.
1/ You will be contacted firstly by phone from the number given on the order or email you if unsuccessful.
2/ If possible, offer you an alternative product that we have in stock.
3/ Alternatives are not always possible so in this case, we would either place the item on backorder or offer you a full refund for your purchase.
4/ Refunds can take up to 7 days, backordered items in most cases take as a rule 7-10 days to re-stock but due to Covid-19 & Brexit delays with manufacturers and production could cause further delays. We will contact you with updates on lead times.
If an item gets put on backorder from a multiple item order we will give you the following choices.
1/ Refund you for this item and send the remainder of the order out to you, notifying you when it returns to stock so you can purchase it.
2/ Hold the full order and wait for the back ordered item to return back into stock, sending you a complete order.
Unfortunately we don't cover double shipping orders, for example send in stock items out and then ship the remaining backordered item when it returns in stock. We are very sorry for any inconvenience caused by this.
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- Fast UK & EU Delivery
- Free UK Next Day Delivery, Spend £100
- Free Technical Support
- A Family Run Business Who Cares
- 5 Star Rating on Trust Pilot
- 1 Year Manufacturers Warranty
- No Quibble Returns Policy
- 25 Years of Unrivaled Parts Knowledge
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Avalanche Grade, Custom Made Hot Tub Cover 6"x 4"
High-quality replacement USA manufactured custom made Spa/Hot Tub cover. Our Avalanche grade hot tub cover has a 6" x 4" taper which means the internal foam is 6 inches thick along the hinge of the cover down to 4 inches on the outer edge parallel to the hinge. This is our top-grade cover and also one of our most popular. As with all of our spa covers not one aspect of the quality is ever compromised, we do not skimp or cut corners on the manufacturing process and we are passionate about delivering the best product possible. Our covers are by far the longest lasting and the best quality available in the UK, avoid poorly manufactured Chinese spa covers from auction sites and some of our UK competitor's websites.
We have hundreds of happy custom spa cover customers in the UK.
Our USA Custom Spa Cover Features
Vinyl ~ Only the highest quality marine grade outdoor vinyl is used with built-in UV and anti-mildew inhibitors for longevity and long-lasting beauty. Choice of 12 vinyl colours, Sky Blue, Dark Blue, Coastal Grey, Dark Grey, Oxen, Parchment, Bourbon, Walnut, Mayan Brown, Mahogany, Black and Dark Green.
Skirts & Handles ~ All outer skirts and handles are double stitched for strength and to prevent tearing, outer skirts are designed in a way that they keep heat in and prevent dirt from entering the spa. Corners are slit and overlapped to prevent bunching but still protect the outer edge of the spa shell lip.
Zippers ~ The highest quality heavy-duty YKK7 nylon non-corrosive zippers are used, the zipper pulls are tucked away in their own pockets to prevent any possible damage to the zippers and for a more attractive look.
Steel Reinforcement ~ A non-corrosive steel C channel is installed along each side of the hinge providing superior strength in the centre of the spa cover where it's required for harsh weather conditions.
Safety Straps ~ The safety locking straps are stronger than the usual standard hardware, these are designed to last in extremely cold climates. Very easy to release from the sides and include two keys and hardware to fix to the spas cabinet.
Continuous Heat Seal ~ All our covers include a continuous heat seal as standard along the inside of the hinge. This provides maximum heat retention preventing heat from escaping from the hinge itself and the two ends of the hinge that would normally be exposed on either side.
How to Order Your Cover
Ordering your made-to-measure spa cover is very simple, choose your colour and pay by adding it to the cart. Fill out the editable PDF cover order form, save it or print off and scan it to your computer. Email the form to [email protected], we will process your cover order and contact you when it is ready for delivery. Covers can be delivered within 48 hours by Tuffnels.
How to Measure Your Spa Cover
Cover order form measurements explained, all measurements should be entered in CM.
Strap Position ~ Choose your locking strap position and tick the relevant box A, B, C or D, if you do not want straps please just write no straps in this area.
Cover Shape ~ Choose your cover shape, whether it has all four rounded corners, one cut corner etc.
Parallel to Fold Y ~ Measure the length of the hinge on your old cover, this tells us which way you want the cover to fold. If you do not have a cover and you are measuring the spa add 2cm to the length, this will give you 1cm on each side of the spa for the correct fit.
Across Fold X ~ Measure the length across the hinge on your old cover. If you do not have a cover or the old one is a bad fit and you are measuring the spa shell add 2cm to the length, this will give you 1cm on each side of the spa for the correct fit.
Corner Radius Z ~ The easiest way is to treat the corner like a square and then measure from the point of where the corner of the square would be to where the curve starts to break away. If you are measuring the spa shell and do not have the old cover allow 1cm after the curve breaks away. This will be the correct fit over the corner of the spa shell and prevent future bunching up of the skirt.
Cut Corner ~ If you have a cut corner measure the length of the cut corner and enter it into Z.
Skirt Length ~ Measure the length of the skirt that hangs over the spa shell, this is measured from the underside of the cover to the bottom lip of the spa shell's outer edge.
Strap Length ~ Measure from the underside of the cover (not the bottom of the skirt) to the top of the lock on the side of the spas cabinet.
Strap Inset ~ This measurement is required to get the strap in the same position as your old one. Again if you treat your curved corner as a square measure from where the corner point would be to where the strap starts on the side of your cover.
Choose your foam thickness grade, Storm, Blizzard or Avalanche.
Choose your colour.
Additional Extras ~ Continuous heat seal is free as standard, if you require additional handles, gazebo handles, additional straps or custom-made spa cover caps to protect your new cover please call us.
Special Drawings Attached ~ If you have a weirdly shaped cover please supply this with your order form and give us a call to discuss.
Spa Cover Measuring Service
We offer a cover measuring service for customers in South East England which is charged at our standard £125 call-out fee. We are then responsible if your cover is measured wrongly, if the cover does not fit we will have another one made for you correctly ASAP. Please contact us by email at [email protected] if you would like this service.
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